Personal guidance

Do you have a loved one in hospital?

An artsvertaler is a medical student who stands beside you. Who makes medical language understandable. So that you can ask questions — and answers actually land.

The idea behind it

Why an artsvertaler?

When a doctor explains something, much of it can pass you by. Not because you don't understand — but because emotion and medical language are hard to process at the same time.

Emotion blocks information

At the moment the doctor is speaking, you may be so overwhelmed that the words don't register. That is entirely human and completely understandable.

Questions come afterwards

After the conversation, the questions start. What exactly did they mean? Is this serious? What are the options? Your guide helps you form those questions — and understand the answers.

Medical jargon

Doctors speak their own language. Your guide knows that language and knows how to make it clear — without minimising anything.

Simple process

How it works

1

Fill in the request form

Tell us about your situation: the hospital, the ward, how many hours per week you need support and when.

2

We match you with a medical student

Based on availability, specialism and location, we find the best match for your situation.

3

Your guide is ready for you

At appointments with the treating doctor, to answer your questions, and to bring clarity and calm in a difficult time.

48h
Response time
100%
Medical students
NL
Nationwide
1:1
Personal match
"She was just there. Calm, clear, and she explained everything in a way I could actually hear it."
M
Marieke, Amsterdam
Daughter of a patient

Ready to request a guide?

Filling in the form only takes a few minutes. We will get back to you as soon as possible.